Business Analyst (customer identity management)
£450 to £500 per day
Contract | London
Consultant: Rachel Bush | Job ID 706

Business Analyst (customer identity management) – Our client, a global fashion retailer are looking for a Business Analyst to work on a solution implementation project. 

This project is likely to include customer registration, self-service account management, consent and preference management, single sign on (SSO), access management, multi-factor authentication (MFA), data access governance and directory services.

As a Business Analyst on this project you will be working towards ensuring a secure and seamless customer experience, at scale and performance across all channels including web and mobile (any channel customers will engage through).

Business Analyst – customer identity management skills required:

  • Retail or fashion experience
  • Strong customer identity management experience (essential)
  • Customer experience focus – multichannel
  • Strong stakeholder management experience
  • eCommerce experience
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