Change Management Case Study

A leading UK general insurance business going through a group wide business transformation was looking to up skill its business analysis team in order to have a variety of SME BA’s to work on a new digital programme to be run from varying locations across the UK.

The Change Partners were approached with a mandate to find 4 Senior Business Analysts with current digital experience across permanent and contract skill sets to join at short notice, replacing outgoing contractors and to start the work on a new Digital programme that had been signed off. The goal was to find new, high quality and experienced candidates who would bring fresh energy and new ideas to old ways of working.


We actively mapped the top 30 insurance businesses running leading digital programmes across London, the south east and the north of England and created a long list of more than 60 business analysts who we interviewed via a combination of phone, Skype and face to face interviews, checking their fit across a number of areas, including culture, ambition and methodology to make sure they would be absolutely aligned to the new nature of what was required in the Digital BA team. We selected candidates who would be within budget and be able to travel and work from multiple locations.

The outcome

Over a 2 week period two hiring managers interviewed 8 qualified candidates that we selected and they ended up making 4 offers, all of which were accepted and the candidates all started within 1 month.